FAQ

Ordering

How do I place an Order?
When you see an item you like, please specify the quantity you prefer then click "Add to Cart." After you add an item you may continue shopping until you are ready to complete your purchase. At any time you can click on "Your Cart" at the top of the screen to view the items you have selected. Finish by clicking "Proceed to Checkout". After you have made any changes and updated the quantities as desired, click "Checkout" to finish. You will then be prompted to fill out delivery and billing information. Look out for an order confirmation email in your inbox soon after.
What Payment Methods Are Accepted?
We accept PayPal as well as all major Credit and Debit cards, Apple Pay, Google Pay and Amazon Pay via Shopify payments. You can also now pay over time with Klarna.

Shipping & Returns

What Shipping Methods Are Available?
We use UPS to ship all our orders. Its is Free for all UK orders over £100 and then £7.95 for standard delivery and £13.95 for next day delivery. This can be chosen at checkout.
Do You Ship Internationally?
Yes we do!
How many days does it take for shipping?
UK standard delivery takes 3-5 days. Next Day delivery will be delivered the next working day if ordered before 1pm. International orders can depend on where it is being sent to but on average takes 5-7 days.

Returns

How do I return an item?
Please send returns to: Domino Style, 65 Henley Street, Stratford-upon-Avon, Warwickshire, CV37 6PT. Please include your order details. You can always contact us for any return question at sales@dominostyle.co.uk.
Do I have to pay anything to return my items?
We have a 14-day return policy, which means you have 14 days after receiving your item to send a return back to us. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. You will need to pay for the return postage.
How long does it take to get a refund on my item?
Once we have received a return item refunds can take between 7-10 days to process.

The Domino Style App

What is the Domino Style App?

The Domino Style App is an application that you can download for free on your phone or tablet so you can enjoy online shopping for all your favourite Domino products.

It is fast, secure and easy to use and navigate - designed specifically for mobile phones and tablets

You get early access to all the new season arrivals before the website, and earn loyalty points our new reward scheme, Domino Dots!

HOW DO I DOWNLOAD THE DOMINO STYLE APP?

For android phones, download at the Google Play Store Domino Style App

For Apple phones, download at the Apple App Store Domino Style App

WHAT ARE THE PERKS OF USING THE DOMINO STYLE APP?

Our mobile app has been designed to be easy to navigate and as its designed for mobile it is fast and super secure! It gives you a smooth and convenient shopping experience with your favourite boutique Domino Style!

All app customers will get early access to all the new season arrivals before anyone else!

And, you will also get in-app discounts, exclusives and the chance to earn Domino Dots VIP points!

Read more about Domino Dots Loyalty Rewards.

HOW CAN I GET ASSISTANCE WITH THE APP IF I NEED IT?
Please contact us on sales@dominostyle.co.uk and we will endeavour to help in anyway we can.

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