Suede Heel Shoe
All online orders are packaged, dispatched, returned and exchanged from our shop in Stratford-upon-Avon.
If you’re local to our store, you have the option of using our Collect In-Store delivery option.
UK & international deliveries are sent using Royal Mail.
|Free Delivery on orders over £150||3-5 working days||FREE||Royal Mail|
|Collect In-Store (Stratford-upon-Avon, Warwickshire)||Same working day||FREE||n/a|
|Standard UK||3-5 working days||£3.95||Royal Mail|
|Next Day UK (order weekday before 12pm)||Next working day||£7.95||Royal Mail|
|Bundle Delivery||3-5 working days||£10.00||Royal Mail|
|Standard Europe||3-5 working days||£18.00||Royal Mail|
|Standard America & Canada||5-7 working days||£40.00||Royal Mail|
|Standard Rest of World||5-7 working days||£24.00||Royal Mail|
Please note that online order terms and conditions remain valid for orders placed online and collected in-store, see below for more details.
For same day dispatch with all delivery methods, order before 12 pm GMT.
Returns can be handled in-store, however, monetary transactional processes will be processed through the online systems. Therefore, no cash/credit refunds for online orders will be given at the in-store till point, instead, refunds will be credited to the method of online payment.
Exchanges can be handled in-store, however, the original monetary value will be refunded through the online systems to the original method of online payment, meaning the alternative item(s) are then payable in full at the in-store till point.
Please note, delivery times vary depending on destination, above indicators are just a guide.